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Contact Us at Shop-NC

Do you have questions about an item or need help placing an order? 
We offer expert personal service Monday through Friday from 9:00 AM to 5:00 PM Eastern time, we never use third-party call centers to handle your questions and concerns. You can send an email to or phone us toll free at 800-881-3727.  After hours, our telephone system records messages. Sometimes call volume during the day exceeds capacity and you might be prompted to leave a message then as well. We always return calls and respond to emails.

Do you have questions about your existing order? 
Using the Reply function in your email program, ask your question by replying to the order confirmation email you received from  This order confirmation email contains the information we need to research and respond to your question.  Our concern for satisfaction extends 24/7 - so send us an email at any time.  We will always reply, often right away!  You can also phone us at 800-881-3727. 

Do you need to make a return?
We offer a Money Back Guarantee and are here to help. is a website of Shop Carolina, Inc. 
Shop Carolina, Inc. 
3115 White Horse Road Suite 204
Greenville, SC 29611

Telephone: 800-881-3727
Fax: 864-294-1609